The real estate and investment management firm made the announcement on Wednesday. Her role will involve working closely with key clients and stakeholders to deliver global, regional and local Diversity, Equity and Inclusion (DE&I) strategies.

JLL’s CEO Dan Kernaghan said Collins’ new role will help establish change for an inclusive future for the company.

“Kara’s appointment as the Head of Diversity, Equity & Inclusion underscores JLL’s steadfast commitment to driving positive change and creating a more inclusive future,” Kernaghan said. 

“Her leadership and passion will undoubtedly inspire our employees to embrace diversity and champion equitable practices throughout our organisation.”

Collins joined JLL in 2018 as a senior property manager and outside her role, she led several state and national DE&I committees.

Collins’ hard work in the industry, paired with her commitment to DE&I, has not gone unnoticed: she received JLL’s Australian and APAC DE&I Award in 2020 and was a finalist in the WA PCA Property Leader of the Year Award in 2022.

Julie Skinner, the Head of HR at JLL Australia and New Zealand (JLL ANZ), said she is thrilled with Collins’ appointment.

“JLL ANZ’s inaugural appointment of a dedicated Diversity, Equity & Inclusion Leader is a commitment to champion change for the future of our clients, communities, and team members,” she said.

“Welcoming Kara Collins into the DE&I Leader role is an extension of her six years of commitment to JLL’s clients and an opportunity to innovate in our DE&I deliverables to all stakeholders.  I’m thrilled to be working with Kara on these initiatives and we have an exciting, continued journey ahead of us.”

Collins will be working closely with Nashunda Williams, the global Head of DE&I, who is looking forward to working with her.

“Kara’s past accomplishments and experience reflects her commitment to fostering inclusive and equitable environments, where employees feel welcomed, valued, and empowered,” she said. 

“We look forward to the positive impact she will have in driving JLL’s DEI journey and creating lasting, transformative change.”

Collins said she is excited to get stuck into her new role at JLL ANZ, a company she has worked at for six years.

“JLL has continuously shown a deep commitment to diversity, equity, and inclusion, and I am honoured to be entrusted with leading these efforts for Australia and New Zealand,” she said. 

“I am excited to work with the passionate DE&I teams and leverage JLL’s extensive resources to ensure our workplace is an inclusive environment where everyone feels valued and can thrive.

“We are fortunate that our clients are keen to partner with us in our Diversity endeavours, and we do not underestimate the role we can play in ensuring that the communities in which we operate are inclusive for all. I look forward to personally supporting our team in their partnership with our clients in this important work.”

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I went to several inspections, had my name and contact details recorded, and yet had no conversations with the selling agents. I was in my early 30s and on my own. I slipped in and out of the property unnoticed.

On the day of the auction, there was a sizeable crowd, including some rich-looking folk who turned up in their Range Rovers.

I turned up in my grandparents’ old Ford Falcon with a bucket in the back seat due to a bout of gastro. I felt a bit intimidated but I’d been house-hunting for nine months by this stage and had missed out at several auctions so I also had the sense I had nothing to lose.

The auction commenced and I came in towards the end with a few bids.  I could see the auctioneer’s assistant frantically going through his list of people who had attended the inspections.

They couldn’t identify me – a young woman on her own, wearing tracky dacks, who looked a slightly green shade of pale. I eventually lodged the winning bid.

The woman I was bidding against was talking to her husband on the phone and had to get his agreement for each bid. I didn’t need anyone’s permission.

When the auction was over, the real estate agents were all over me. They had to ask me what my name was.  One asked to give me a congratulatory kiss. All of a sudden I was the woman of the moment.

Inside the house, the champagne was popped. As the documents were being signed, I was asked the usual questions; are you going to live in the house? Are you married? Any children? Did you know you are in the prized school zone?

Fast forward to 2017 and I needed to move again. I am 38 years old this time.  I have a very short time in which to purchase a new place to live.  Again, I find a place that I think is ideal.

It is very popular during the inspections, so I only have occasional words with the agent during the process. I did, however, ask for the contract which I received.  During this time, I have another ‘backup’ property on my radar.

It is my second choice and the auction is scheduled for the week after. I attend the open house one cold evening and only one other person shows up.  There was plenty of time to speak to the two young, male agents about the property, and I asked them to email me the contract.  Over the next fortnight, I ask for the contract another two times. It never arrives.

I turn up to the auction for the preferred property. Again, I am on my own. I tend to perform better when I don’t have anyone murmuring in my ear to distract me. I have done this before and can hold my nerve pretty well.

I am more frightened of driving through the claustrophobic Burnley Tunnel than I am of bidding at an auction. It is a large crowd with lots of first home buyers and young people being supported by family members. The auctioneer is probably in his mid 30s, with a younger female agent assisting him.

My first bid is at the midway point.  The other two bidders are men who are accompanied by their partners.  Then it is just me and one couple. The auctioneer makes fun of my funny ‘cat lady’ jumper to the crowd.  I smile and laugh along, playing the game.

A few minutes later, when my bid is leading, the auctioneer turns to the male bidder and says, “C’mon mate, knock her off her perch.”  There is an audible gasp from the women in the crowd standing near me.  I smile in disbelief and shake my head.  I knew I had a little more gas in the tank and could keep bidding. The couple pulled out.

At the conclusion, people clapped and I was relieved.  I approached the auctioneer and the first thing I said to him was, “you’re a cheeky so and so – what was that about?”  He laughed it off.  It was all part of the game.

His agent colleague said later she didn’t really understand what he meant. I told her what he meant and she was a little taken aback.  He was polite for the remainder of the transaction and helpful in the weeks and months following, but I could not forget the comment – was I an old bird who needed to be taken down a rung or two and put in my place by a man?

Who was this upstart? How dare she confidently bid without having to get on the phone and get approval from another person!  How can this crazy cat lady possibly pay for this house?

I relayed the experience to various friends and colleagues. Women were mostly outraged. One friend commented that the agent had made a ‘big mistake’ in making such a comment to me.

Another younger woman at work told me of her experiences in the rental market; in attending inspections and being both ignored and dismissed by male agents, with one even laughing at her after she asked a question. I was horrified and annoyed.

Women being dismissed and mocked by real estate agents seems like a regular occurrence.

Women could not obtain home loans without her husband’s signature until well into the 1980s. Given that was only thirty-odd years ago, and in my lifetime, is it going to take another thirty years for the real estate industry to come to terms with women wheeling and dealing in the property market?

Are some men so easily threatened by the possibility that some women might be able to afford a nicer property than they can?

The problem is good old-fashioned sexism. There is a changing of the guard – women are claiming their rightful place and space in property.

They are not shrinking to make themselves smaller; they are out there, doing what they want and need to do.  And this makes some people, in the real estate industry (and other industries of course), very, very uncomfortable.

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